App Support.
Luxe Pulse is developed and maintained by Morton Software Group LLC. If you experience any issues or have questions about the game, we're here to help.
If you need help understanding game mechanics, scoring, circuit progression, or how any feature works, please reach out and we will be happy to assist.
Luxe Pulse uses Apple Game Center for global leaderboards and achievements. If leaderboards are not loading or achievements are not unlocking, make sure you are signed into Game Center on your device.
- Open Settings → Game Center → confirm you are signed in with your Apple ID
- Ensure Game Center is enabled for Luxe Pulse under Settings → Luxe Pulse
- Scores may take a few minutes to sync to global leaderboards after a session
All purchases are processed securely through Apple's App Store. Morton Software Group does not receive or store payment information. For refund requests or billing issues, please contact Apple Support directly.
- Refunds: reportaproblem.apple.com
- Billing questions: Apple Support at support.apple.com
If you encounter crashes, performance issues, or unexpected behavior, please include the following when contacting support — it helps us resolve problems significantly faster:
- Device model (e.g. iPhone 15 Pro)
- iOS version (Settings → General → About)
- Description of the issue and when it occurs
- Whether the issue is repeatable or intermittent
