App Support.
We're Here to Help
Weather Signal is developed and maintained by Morton Software Group LLC.
If you experience issues with the app or have questions about environmental condition readings, location data, notifications, or general functionality, we are here to help.
Common Support Topics
Questions about how Weather Signal displays air quality, pollen, water, fire, or weather data — reach out and we'll assist.
Verify location access is enabled in Settings → Privacy & Security → Location Services → Weather Signal.
If condition alerts are not arriving, check Settings → Notifications → Weather Signal and ensure notifications are enabled.
For crashes or unexpected behavior, include your device model, iOS version, and a description of the issue when contacting support.
When Contacting Support
To help us resolve issues quickly, please include the following information:
- Device model (e.g., iPhone 15 Pro)
- iOS version (Settings → General → About)
- Description of the issue
- Steps to reproduce, if applicable
Contact Support
Use the button below to reach Morton Software Group through our website contact form. We will respond as soon as possible.
App Information
| App Name | Weather Signal™ |
| Platform | iOS (iPhone) |
| Developer | Morton Software Group LLC |
